Credit and Collections Associate
Location: 50 Wentworth Avenue, Londonderry NH
Department: Accounting
Reports to: Kelly Letzelter, Acct. Controller
Work Schedule
- This is a full time, non-exempt position eligible for full benefits on date of hire. Competitive base salary and bonus potential.
- This is a full-time (40 hour/week) position.
Core hours are Monday – Friday 8:00 a.m. – 5:00 p.m.
- Occasional travel to company locations in Williston, VT and Ft. Lauderdale, FL may be required.
Summary
The Credit and Collections Associate will be responsible for establishing and maintaining customer accounts in ERP system. Responsible for oversight of collections of delinquent accounts, development of strong business relationships with key individuals in customers accounting departments, assist with the processing of credit card orders and maintain daily credit limit monitoring, work with sales to adjust credit limits as required while meeting Credit Limit Directives. Will review A/R aging analysis monthly and escalate key areas of concern to management. Also responsible for developing standard processes to address unauthorized customer deductions at time of cash receipt and coordinating efforts with A/R.
Job Duties & Responsibilities
- Contact all customers on past due invoices on regular basis.
- Resolve customer unknown deduction debits by calling the customer with a request and then following up until account is completely reconciled.
- Review customers credit limits and make sure they stay with in them.
- Audit credit limits internally and takes corrective action to avoid findings with internal control audits.
- Work with Customer Service and/or Sales regarding any pricing issues.
- Work with Sales Directors & Sale Reps to resolve disputed account activity or balances. Also, important to communicate to them any problem customers.
- Review accounts’ status weekly and escalate areas of concern (e.g. bad debt) to Acct. Controller.
- Analyze aging by channel, countries and region to assess potential financial risks.
- Process credit card payments and credits.
- Data input of credit memos and debit memos to credit accounts receivable or miscellaneous bill accounts receivable as needed.
- Set up and maintain new customer accounts including addition of new branch location addresses and changes of addresses.
- Process credit applications and run proper credit verifications to establish credit line and terms
- Provide credit references as requested by external parties on existing customer base.
- Act as liason with Sales to ensure awareness of account financial status and arrive at resolution on outstanding items.
- Prepare presentations to be used in communications with Senior Management related to account status.
- Perform special projects as required.
Qualifications:
- 2 to 4 years of Accounts Receivable, credit and collections experience.
- Knowledge of MS Office and financial systems, MAS500 and SAP preferred
- Strong attention to detail
- 2 years experience in Financial Institution Credit Dept.
- Ability to manage and perform special projects in addition to general duties
- Ability to work independently and handle multiple tasks
- Communicate professionally with all levels of staff and departments
- Individual should be a team player, high-energy, creative and enthusiastic.
To apply, please submit a cover letter and resume by end of business January 18, 2010 to:
Human Resources Manager
Email: hr@bbtna.com
Fax: 603-584-1679
Mail: Buderus
Attn: HR
50 Wentworth Avenue
Londonderry, NH 03052 Questions? Please call Human Resources @ 800-BUDERUS x1117